Vuyisile Khoba

Dear Hiring Team,

I am a prolific Techical Support Specialist with over nine years of experience in Web and Cloud-Based Customer Support, I have developed a strong technical acumen, problem-solving skills, and a deep understanding of service management, incident resolution, and application support.

My journey began in New Delhi, India, where I worked for Benchmark Email, the world’s leading cloud-based bulk email and SMS platform, handling high-level customer support and technical troubleshooting. This experience gave me global exposure, the ability to work under pressure, and a deep understanding of enterprise-level service management.

I am passionate about technology resilience, AWS cloud solutions, and leveraging data-driven insights to improve system reliability. My leadership, analytical approach, and ability to collaborate across teams make me confident that I can add value to your team.

Best regards,

Vuyisile Khoba