VON KATHLYN
DAET
Experienced Customer Service
I have been working as a customer service
representative and I've developed impeccable phone
manners and ability to politely deal with disgruntled
customers. It help me improve my communication
skills, effective listening and attentiveness.
EXPERIENCE
Aug. 2021 - Present
Shoplet.com
New York, NY 10006
CUSTOMER RELATIONS OFFICER
Assisting customer's through email for their
inquiry, tracking and order status
Taking email from our sources to assist them
with some issue that needed to be solve.
Oct. 2019 - Dec. 2019
Telus International Philippines, Inc
Mckinley West Boulevard, Taguig City
EDUCATION
College: (2012 - 2016)
Philippine School of Business Administration
BSBA Major in Financial Management
Highschool: (2008 - 2012)
Saint Joseph Montessori
School Foundation
OPERATIONS CSR II
Assisting our US partners with their account,
inquiry and problems that need to be solved.
Aug. 2017 - April 2019
LBC Express, Inc.
Ortigas Center Pasig City
CUSTOMER RELATIONS SPECIALIST
Assisting customer's from Middle East through
calls and chat about their booking of supplies
and pick up schedules.
CONTACT--San Mateo, Rizal
SKILLS
Customer Service
Good Communication
Time Management
Adaptability
CRM
Microsoft Office
Integrated
