Hello! This is Kath. I would be honored to have the opportunity to work on your team.
I have been in the customer service industry for the past four years. My most recent experience has been handling source review and updating credit memo's on CRM in the e-commerce industry.
With a Bachelor's Degree in Business Administration Major in Financial Management.
Tools that I used:
♦ Outlook
♦ Microsoft Teams
♦ Microsoft Excel
♦ CRM
♦ Hubstaff
Skills that I've learned in my past experience in Customer Service Industry.
○ Excellent Communication Skills
○ Empathy Skills
○ Time Management Skills
○ Negotiation skills
○ Product knowledge