Vlatko Janevski

CURRICULUM VITAE 1. Personal Data Family name 2. Janevski First name Vlatko Email - Cell phone - (Skype: vlatko_janevski ) Working Experience ( more than 8 years) Company Johnson Matthey Dates, sector (10/2016– 08/2019 ) Business Information Services Position Technical Support Analyst Responsibility  Manage, deploy, troubleshoot and support of workstations, laptops, printers, mobile devices and other ICT equipment  Responsibilities on Layer 1 and Layer 2 (via HEAT/Ivanti ticketing System) Tasks executed on daily basis: replacement of backup tapes (Symantec Backup tools): deployment of images (Symantec Ghost) supporting Cisco network environment(CUCM), SAP orders (PR) on daily basis, resolving issues with network/application/services/core processes, SCCM deployments etc  2.1 Employment history ITD Distribution (Official DELL Partner ) Company Dates, sector (09/2015– 04/2016 ) IT Support/Service Department Position Computer Technician Responsibility  Technician for IT equipment, Desktops/Notebooks etc  Troubleshooting, installing and resolving the problems on different platforms  Technical/Hardware support to different departments SEAVUS group –Software developing, IT Services and consulting Company Dates, sector (06/2012 – 12/2012) Managed Services(3 shifts) Position Technical Support Engineer Responsibility  Regular operation activities supporting various systems (Windows/LinuxSUSE,CentOS) via Remedy and JIRA ticketing system  Executing regular activities on different RDBMS (MySQL, SQLServer ) Troubleshooting and resolving the problems with databases, application servers, operating systems and application.  Phoenix Pharma DOOEL (A company of PHOENIX Group) Company (Leading pharmaceutical distributor present in 23 European countries) Dates, sector (04/2010 – 04/2012) IT department Position IT Manager/Administraor Responsibility  Responsible person for ICT processes in PHOENIX and Evropa Lek  Maintaining availability of servers (Win Server 2003, 2008, Linux-Samba )  Deploying and maintenance of Trend Micro user-client platform, SAP AFSARD – Macedonia (Governmental institution) Institution Agency for financial support of agriculture and rural development (IPARD Agency) Dates, sector (03/2008 – 04/2010) Sector for Information and Communication Technology Position Associate for hardware support Responsibility  Maintaining availability of supported services for users, computers, servers (Spiceworks ticketing system) Computer maintenance, technical and hardware support and providing maximum availability of services  3.1 University University “St. Cyril and Methodius” Institution - Institute of Informatics Graduating date (07/2009) Degree(s) or Diplomas(s) obtained B.sc. Engineer of IT technologies 3.3 Seminars, courses and workshops Purpose PHP and MySQL Dates (05/2013) Description Beginning in PHP and MySQL (intermediate level) Purpose Window Server 2016 Dates (04/2017) Description 20740:Installation, Storage and Compute with Win Server 2016 4. Language skills Mother tongue: Macedonian Other: English (Fluent), Serbian (Fluent), Croatian, Bulgarian 5. Other Skills Maintaining different types of platforms (Windows/Linux/Mac OS), Computer Network 6.Key qualification - Installations, Configuration and Troubleshooting of Windows Operating Systems (/2003/2008/2012/2016/XP/Vista/7/8/10), DNS, DHCP, Active Directory Group Policies, Domain Controllers, TCP/IP, IIS, Apache, Microsoft Office 2003, 2007, 2010, 2013, 2016, Skype for Business Management of Anti-virus Client-Server (Trend Micro, Symantec Endpoint protection). - Technical working experience with GNU/Linux server based platforms (Ubuntu/Debian) - Hardware support ( DELL official Service/Partner) - Knowledge of networks: LAN and WAN including maintenance and connectivity of routers, switches, access points, Wireless Controllers, VPN, TCP/IP protocol 7. Hobbies and Avocation Football, Jogging, Tennis, Sudoku, Swimming, Movies and Music. 8. Driving Licence Category B