I'm experienced user and I have less than 10 years of experience in the field of technical/customer/services/application support on different environments
Installations, Configuration and Troubleshooting of Windows Operating Systems (/2003/2008/2012/2016/XP/Vista/7/8/10), DNS, DHCP, Active Directory Group Policies, Domain Controllers, TCP/IP, IIS, Apache ,Microsoft Office(Office 365), Management of Antivirus Client-Server (Trend Micro, Symantec Endpoint protection).
Technical working experience with GNU/Linux server based platforms (Ubuntu/Debian)
Knowledge of networks: active, passive, LAN and WAN including maintenance and connectivity of routers, switches, access points, firewalls, maintenance of Cisco Unified Communications Manager
Experience with Print Servers/Technologies (PaperCut. Bartender etc) Windows Server Platform Specialties:
Providing technical support (Level 1 and Level 2) (Hardware/Software/Services on different platforms)