VIVIENNE RACMAN
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Digital Project Manager | Virtual Assistance
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About Me
Experience
Virtual Assistant and a Project Manager with expertise in Trello,
Asana, and Notion. Committed to delivering successful projects
using these tools to streamline workflows and optimize processes.
I'm a strong communicator, a focus problem solver, and an excellent
collaborator. With these strong skills and abilities, I can help you
achieve your project goals with ease.
Upwork 2021 - Present
Executive Admin | Project management
Coordinating and managing multiple content and marketing projects
at the same time, creating project plans and timelines, assigning
tasks to team members, tracking progress, ensuring high-quality and
timely completion, communicating with the team to provide updates
and address concerns, monitoring projects to ensure on-time
delivery within budget, developing and maintaining relationships
with team members and stakeholders, and staying up-to-date with
the latest digital marketing trends and technologies.
Upwork Sep 2022 - Dec 2022
Executive Administrative Assistant
Handling personal tasks suchas booking travel and accommodations,
scheduling adventure/sports activities, and serving as a
communication buffer between the client and other service providers.
Additionally, the job involves helping the client with software side
projects, learning goals, and blog posts. The job also involves tasks
such as hiring, maintaining a steady learning or writing pace, ensuring
project completion, and handling automations with Zapier and Trello
boards.
Driftly Digital Jan 2021 – Jun 2021
Business Development Manager UK
Responsible for the online advertising portfolio.
Helping B2C and B2B companies to grow online with Facebook,
Instagram, LinkedIn, and Google campaigns.
VXI Global 2017 - 2020
Subject Matter Expert
Started as a customer service representative and was promoted to
become a Subject Matter Expert after 1 year and 6 months. As an
SME, I gained skills in administrative tasks and were responsible for
assessing my team's KPIs and metrics. I am responsible to ensure
that our deliverables were of high quality and delivered ahead of
time before discussing them with the client.
Skills
Project Management
Project Planning
Project Timeline
Systems & Workflows
Workflow Automations
Team Building
Team Management
Team Collaboration
File Management
Email Management
Social Media Management
WordPress Management
Shopify Listings
Data Entry
Research & Documentation
Search Engine Optimization
Tools
Trello
Asana
Notion
Zapier
Make (Integromat)
Google (Docs, Sheets, Drive)
Slack, Gmail, Zoom
MS Office (Excel, Docs)
Canva, Later, Hootsuite
WordPress
Language
English Level
C2 (Advanced/Mastery)
Certificates
Certificate Provider: Udemy
Leadership, EQ & Project Management - The Art of Team Building
Certificate ID: UC-780364ed-baf1-4efb-b252-95c-d0
Reference
Upwork Profile
Vivienne R. - Top Rated Plus Freelancer
https://www.upwork.com/freelancers/~019cec9c590642beba