Vivian

Vivian

$45/hr
Corporate administration, Customer service management, Team Lead, Phone management.
Reply rate:
50.0%
Availability:
Part-time (20 hrs/wk)
Age:
46 years old
Location:
Lagos, Lagos, Nigeria
Experience:
12 years
 VIVIAN OBJECTIVE My experience in corporate administration, which involves, coordinating projects, networking and the management of people has given me confidence to say that I can comfortably fit into any organization. My profile shows that irrespective of my background in the maritime industry, I am also an Emotional Intelligence specialist. I have been involved in Administration, Human Resources, business development and management, organized private sector development, trade/investment promotion, investor relations, Chamber of commerce management and administration, High profile Marketing and Public Relations. I therefore desire to work in a dynamic organization, rich in opportunities and rewarding, where I can add value, demonstrate excellence and responsibility and build on my knowledge and expertise while working in line with the objectives of the organization. I am an emotional intelligence practitioner and a recipient of the prestigious ECOWAS YOUTH COUNCIL Leadership Award. BIODATA Marital Status: Married Gender: Female EDUCATION AND QUALIFICATION Lagos State University MBA, Human Resources Management 2009 Federal University of Technology, Owerri B.Tech, Transport Management Technology (Maritime) 2004 Eric Moore High School, Surulere, Lagos Senior School Certification Examination (SSCE) 1995 COURSES ATTENDED / CERTIFICATIONS Emotional Intelligence Certified Specialist Course 2019 Understanding Cabotage and Local Content 2013 Regional Training/Workshop on Legal Implementation of Ballast Water Management (BWM) 2010 Advocacy, Capacity Training Programme (ENABLE/GTZ) 2010 Workshop on wages and salary administration (CMD) 2007 PROFESSIONAL BODIES Nigerian Chamber of Shipping 2010 Women International Shipping and Trading Association (WISTA) 2007 PROFESSIONAL EXPERIENCE 1) Nigerian-British Chamber of Commerce Ag. Director General 2017/18 Director, Membership & Programmes 2016/18 2) Nigerian Chamber of Shipping Coordinating Manager 2014 Marketing/Public Relations Executive/PA 2012 Assistant Manager, Administration & Finance 2008 Senior Officer, Administration & Finance 2006 Coastal Affairs International Partner (Part time) Sept 2019 Provide market intelligence, business advisory in the maritime industry And consultancy services Nigerian-British Chamber of Commerce(NBCC) It is the foremost bilateral Chamber of Commerce in Nigeria, whose primary mission is to promote trade relations between Nigeria and the United Kingdom. AG. DIRECTOR GENERAL Feb2017- July 2018 Managed the Administrative processes of the Chamber Managed the growth and development of the Chamber by initiating businesses that were profitable to the Chamber Directed the implementation of the Chamber’s Strategy; Led fund generation efforts on behalf of the Chamber; Managed the Chamber’s operations and finances , public relations and media image; Identified and developed strategies to achieve the Chamber’s objectives; Controlled the implementation of policies and annual strategic plans in order to achieve the Chamber's mission; Actively took steps to grow the membership database; Develop and monitor the organizational structure, operating systems, purchasing standards, budget controls, and personnel performance standards. Represented the Chamber at events Liaised with the UK chapter of the Chamber Interfaced with offices of the British High Commission, Deputy British High Commission and British Council DIRECTOR, MEMBERSHIP & PROGRAMMES 2016/July 2018 Assisted the Director General in the general management and running of the Chamber Organized the maiden edition of the Oil and Gas sectoral group roundtable Initiated an opening for the Maritime Industry engagement with the Chamber Identified and engaged potential members Developed and implemented membership strategies including membership retention strategies, through programmes and social media management and awareness Responsible for Introducing, coordinating, overseeing and implementing of quality programmes in line with the Chamber’s objectives. Solicited Annual Membership dues, sponsorship and funding Successfully executed Events Professional Highlights Having worked in the Nigeria Maritime Sector (Nigerian Ports Authority as an intern and Nigerian Chamber of Shipping as a staff, I have extensive experience and understanding of the maritime of the industry both in the sea side and landside, private sector and public sector sides accordingly. The organizations I have interfaced with include, Maritime sector MDAs (Federal Ministry of Transport, NIWA, NPA, NIMASA and Nigeria Shippers’ Council, Maritime Academy Oron), Ship owners/Operators, Shipyards, Commercial Shipping Companies, Terminal Operators, Ship Chandlers, Maritime Training Organizations, Offshore Maritime Services Logistics providers, the Nigerian Navy, and Maritime Workers Union. With just a 24-hour notice, I resumed office as the Acting Director General of the Nigerian-British Chamber of Commerce, while I was still the Director, Membership and Programmes; thereby holding two offices, I had to manage both portfolios effectively. I discharged my duties efficiently in ensuring that the Chamber attained a significant growth; some of my achievements include the increase of membership base through viable and profitable programmes. I represented the chamber at events and superintended over the building of the chamber’s new secretariat by coordinating all initiatives and activities, planning and attending meetings, and supervised the building of the secretariat from the foundation stage to the third floor before I exited the organization; and formed an efficient team that produced tangible results among other remarkable achievements. I was the secretary of the five sector committees of the Chamber. I also managed the finances of the Chamber to ensure that it attained the best financials ever recorded within a two-year financial period; it recorded an annual profit growth margin of 18% and 22% respectively. My tenure also recorded an increase in membership engagements and participation in the Chamber’s activities. Constantly interfaced with the President and other committee chairs on all matters. I managed the media representation of the Chamber and managed a more visible Chamber through social media engagements. Nigerian Chamber of Shipping (NCS) NCS is an umbrella body that promotes private sector participation in the Maritime/Shipping industry. It is also an advocacy platform where issues inherent in the industry are addressed, while closely relating with the relevant regulatory bodies in the Nigerian Maritime Industry, with the bid to promote Local Capacity and build international relevance in line with global best practices. CORDINATING MANAGER 2014 -2016 Supervised and controlled the General Management of the Chamber in the absence of the Director General Managed the Administration/Training, Marketing/PR, Finance and Funds Drive of the Chamber Government agencies relationship management MARKETING/PR EXECUTIVE2012 – 2014 Researched and Introduced relevant events that were profitable to the members Ensuring Organization and Members’ participation at all relevant industry event (local & international) Advising the organization on profitable projects and successfully executed such projects Intergovernmental Relationship management Assisted members to resolve issues with the agency bodies through advocacy ASSISTANT MANAGER, ADMINISTRATION & FINANCE 2008 – 2010 Closely worked with the General Manager on all administrative matters Managed the forward-backward integration from the Chamber to members/stakeholders and vice versa. NCS Representative on stakeholders’ meetings Effectively handle ad hoc projects, such as trainings and courses Clients Management/ Intergovernmental relationship management Budget supervision Represented the DG at Council meetings Successfully organized international industry events SENIOR OFFICER, ADMINISTRATION & FINANCE 2006 – 2008 Attended to calls and enquiries about the Chamber Coordinated calendars and organizing meetings Members Data & File management Purchased office supplies and equipment Managed the maintenance of office facilities by engaging vendors Petty cash management Organized Trainings Introduced the ABC of Shipping training Course Professional Highlights Having identified the knowledge gap that existed in the industry as a young graduate, I introduced the ABC of Shipping course, a course that is still running till date. The ABC of Shipping Course as the name implies is a comprehensive foundational course, developed and prepared for junior level staff and also people working in the Maritime industry .It was designed to equip new entries into the industry and educate those who intend to pursue a career in the Nigerian shipping industry. I also introduced an internship programme. NATIONAL YOUTH SERVICE CORP 2004 – 2005 Taught Government, Biology and Sciences at Isua Akoko-Edo LGA NIGERIA PORTS AUTHORITY, TINCAN ISLAND PORT 2001 – 2002 Industrial Trainee /Intern SKILLS: Good Interpersonal and Communication skills, result-oriented. REFERENCE: Available on demand
Get your freelancer profile up and running. View the step by step guide to set up a freelancer profile so you can land your dream job.