Vivian Nwokoro

I am a detail-oriented and focused Virtual Assistant. I possess superb customer service, social media marketing, live chatting, and data entry skills. I have a quiet workspace with uninterrupted power and stable internet.

Let me help you stay organised and focus on other things by handling you email, scheduling the event on your calendar, and booking your travels this way your workload is reduced

As an experienced customer success manager, I respond to the customer’s inquiry in a timely and respectful manner. I have the ability to retain and maintain existing customers and also the ability to turn a prospect into a loyal customer.

With my problem-solving skills, I go above and beyond to make sure I resolve a customer’s issue and leave them satisfied and happy. I'm proficient in some CRM tools such as HubSpot, Intercom, Zendesk etc and also willing to learn more so as to enhance my skills and deliver a good job for my client. My skills in project management tools such as Asana are also an advantage.

As a social media marketer, I manage the various social media accounts(Facebook, email, and Instagram) for my clients. I post and market their products, running target ads to make sure I reach our target audience. With my customer success skills I respond to customers in the dm and in the comment sections.

It takes an open-minded and self-motivated person to do well as a chatter because you will meet different personalities.

My ability to tailor each conversation to the personality of a subscriber, build rapport, and have them spend makes me an exceptional live chatter.

I'm confident, humble and calm under pressure. I can work with little or no supervision in other words I work independently. My confidentiality is top-notch.

Feel free to reach out to me lets discuss your project, your satisfaction is my priority!