Vivian Chikodinaka Nwadike

VIVIAN CHIKODINAKA NWADIKE CONTACT ADDRESS: Ademola Adetokunbo Wuse II Abuja. Tel:- Email:-PROFESSIONAL SUMMARY: Diligent and detailed oriented Customer service representative /Virtual Assistant with 3 years of experience providing quality service. Smoothly handles questions and resolves concerns with problem Solving abilities and attention to details. SKILLS: • Customer Support. • Customer Service • Data Entry • Data Collection • Set Appointment • Document Scanning EXPERIENCE: Firstgift Consult Abuja, FCT, Nigeria Feb 2022 - Current VIRTUAL ASSISTANT • Managed client's email inbox, responding to emails based on specific guidelines. • Set up and managed paper or electronic filing systems, recording information and updating paperwork. • Reviewed and updated client correspondence files and scheduling database. Perfect Coordinates Int'l Ltd Abuja, FCT, Nigeria Jan 2016 - Dec 2020 CUSTOMER SERVICE REPRESENTATIVE • Resolved customer inquiries, complaints and issues providing insightful solutions. • Shared insights with management regarding member inquiries, concerns and complaints. • Addressed customer concerns and complaints and resolved issues promptly. EDUCATION: 2014 HND, Business Administration Institute of Management and Technology, Enugu Nigeria.