Vivian Chikodinaka Nwadike

EXPERIENCE:

Firstgift Consults: February 2022 - November 2022

Virtual Assistant

• Managed client's email inbox, responding to emails based on specific guidelines.
• Set up and managed paper or electronic filing systems, recording information and updating paperwork.
• ·Reviewed and updated client correspondence files and scheduling database.
• Entered data by inputting alphabetic and numeric information using established procedures.

Perfect Coordinates Int'l Ltd: January 2016 - December 2020

Customer Service Representative

• Resolved customer inquiries, complaints and issues providing insightful solutions.
• Shared insights with management regarding member inquiries, concerns and complaints.
• Addressed customer concerns and complaints and resolved issues promptly.