Vivian Ani

Vivian Ani

$5/hr
Dedicated Customer Support Specialist and Administrative Professional
Reply rate:
100.0%
Availability:
Hourly ($/hour)
Location:
Enugu, Enugu, Nigeria
Experience:
6 years
 CURRICULUM VITAE BIO DATA: Last Name: ANI First & Middle Name: Vivian Chidimma DOB:- Gender: F State of Origin: Enugu Phone No:- LGA: Nkanu-west Email Address:-Marital Status: Single Religion: Christianity Residential Address: No 1 Mount Crescent, Agbani road Enugu State ACADEMIC QUALIFICATIONS Start Year/Graduation Year Institution Course of Study Qualification Grade- NYSC NYSC Discharge Certificate - Madonna University Okija Anambra State Philosophy B.A 2nd class upper- Daughter's of Divine Love Juniorate, Abakpa Nike Enugu WAEC - WTC Primary school F. S. L. C EXPERIENCE BEFORE NYSC Year Organization/Location Job Role Tasks & Achievements- Gap-Link Jobs & Property Solutions, Ogui road Enugu State Front desk officer Guiding guests, issuing badges, taking phone calls, answering to client inquiries. Resolving issues/complaints, ordering office supplies, maintaining the reception area is clean and organized. Updating records and files, maintaining schedules, and making arrangements. NATIONAL YOUTH SERVICE WORK EXPERIENCE Year Organization/Location Job Role Tasks & Achievements- National Population Commission, Abakaliki Vital Registrar Records live births and deaths and issuing of its certificates. Compiling, processing, analyzing, evaluating, presenting and disseminating of data in statistical form. POST NYSC WORK EXPERIENCE Year Organization/Location Job Role Tasks & Achievements - Spytrac Telematics service, Enugu Administrative Officer/ Customer service Manage office supplies stock and place orders Prepare regular reports on expenses and office budgets Maintain and update company databases Organize a filing system for important and confidential company documents Update office policies as needed Maintain a company calendar and schedule appointments Book meeting rooms as required Distribute and store correspondence (e.g. letters, emails and packages) Prepare reports and presentations with statistical data, as assigned Arrange travel and accommodations 2022-Date Union Bank, Enugu Virtual Relationship Manager Deposit Mobilization New Customer acquisition Relationship Management Creation of quality risk assets Deploy the bank’s e-channels across different customer segments Onboarding of customers across the banks digital channels Contribute significantly to the branch’s profitability PROFESSIONAL CERTIFICATION Year Issued Issued Organization Certificate Name 2023 COURSERA CUSTOMER ENGAGEMENT SPECIALIST 2023 COURSERA INTRODUCTION TO CRM WITH HUBSPOT 2023 COURSERA TECHNICAL SUPPORT FUNDAMENTALS 2022 UNION BANK 2022 Sustainability ELearning Course 2022 UNION BANK H2 Compliance 2022 ELearning Course 2022 UNION BANK 2022 Annual Ethics and Compliance certification REFEREES INFORMATION Referee Name Referee Place of Work/Location Referee Position Referee Phone Number Mr. Akpa Ejike Madonna University Okija Anambra State Senior Lecturer- Mr. Ani Nwabueze Office of the Accountant General, Ministry of Finance, Enugu State Senior Accountant- Certification I, (ANI VIVIAN CHIDIMMA) the undersigned, certify that to the best of my knowledge and belief, this data correctly describes me, my qualifications and my experience. _____________________________________ Signature/Date
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