Vishwaprathap Yelishetty-| - | LinkedIn
Summary
A dynamic professional with 6+ years of cross-functional experience in HR Operations and
Banking Operations. Adept at driving operational efficiency, managing HR processes, and
leading diverse teams to meet organizational objectives. Experienced in strategic HR
partnership, TA, process optimization, and project management. Skilled in using HR
technology tools and data-driven decision-making. Looking to leverage my HR and
operations expertise to contribute to the growth and success of a dynamic organization.
Skills
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HR Technology: Workday, Greenhouse, DocuSign, HireRight
Microsoft Office Suite: Excel, Word, PowerPoint
Google Workspace: Sheets, Docs, Slides
Operations Management: Process Optimization, Resource Management,
Performance Metrics
Project Management: Planning, Execution, Risk Management
HR Operations: TA, Employee Relations, Onboarding
Team Leadership: Cross-functional Team Management, Staff Development
Data Analysis: Process Improvement, Trend Analysis
Communication & Interpersonal Skills: Stakeholder Management, Negotiation,
Conflict Resolution
Strategic Planning: Long-term Planning, Change Management
Compensation & Benefits: Offer Letters, Compensation Structuring, Benefits
Administration
Work Experience
TA Senior Associate | Google Operations Center | Hyderabad, India
April 2022 – June 2024
● Strategic HR Leadership: Led HR initiatives by partnering with business leaders to
identify workforce needs, develop recruitment strategies, and optimize hiring
processes for operational roles.
● Team Management & Leadership: Managed and mentored a high-performing team
of 20+ across India and the Philippines, overseeing both recruitment and operational
processes.
● Process Optimization: Led process improvement initiatives to streamline HR
operations, including recruitment, onboarding, and performance management,
resulting in enhanced operational efficiency.
● Performance Management: Supported the performance review cycle, set employee
goals, managed appraisals, and contributed to overall employee development.
● HR Compliance & Documentation: Oversaw the accuracy and completeness of
employee records, including contracts, performance reviews, and disciplinary
actions.
● Compensation & Benefits: Managed compensation negotiations, collected salary
data from candidates, and ensured timely and accurate issuance of offer letters.
● Onboarding: Ensured smooth onboarding for new hires, including internal profile
creation and first-day readiness.
● Data-Driven Decision Making: Utilized data analytics to assess hiring trends and
implement process improvements, contributing to the optimization of both HR and
operational outcomes.
Recruitment Coordinator | IBM (Client: Google Operations Center) | Hyderabad, India
March 2021 – April 2022
● Supported the TA team in managing recruitment processes and onboarding for
large-scale operational hiring needs.
● Managed candidate records, tracked hiring progress, and coordinated compensation
details.
● Collaborated with HR and operations teams to ensure that staffing requirements
were met on time.
Recruitment Coordinator | Infosys BPM (Client: Google Operations Center) |
Hyderabad, India
May 2019 – March 2021
● Oversaw the recruitment process, ensuring high-quality candidates were sourced for
operational roles in various business units.
● Facilitated onboarding and coordinated across teams to ensure timely completion of
hiring projects.
TA Specialist | Infosys BPM (Client: HSBC) | Hyderabad, India
June 2018 – April 2019
● Specialized in sourcing candidates for global banking operations, collaborating with
operations managers to meet staffing needs for high-performing teams.
● Conducted screenings, interviews, and assessments, ensuring a seamless
recruitment process that aligned with organizational goals.
Senior Executive | Infosys BPM (Client: Citizens Bank) | Chennai, India
October 2016 – May 2018
● Supported operations teams in managing case workflows, conducted quality checks,
and ensured the timely generation of reports for operational decision-making.
● Trained new hires on banking operations and process execution.
Process Associate | Royal Bank of Scotland Business Services (Client: Citizens Bank)
| Chennai, India
May 2015 – October 2016
● Delivered process support for customer and legal cases, contributing to case
management and quality checks within operational timelines.
● Played a role in process improvement efforts that enhanced overall efficiency.
Education
Bachelor of Commerce (B.Com)
Major: Commerce, Accounts | Aurora PG & Degree College | Graduation Year: 2014 | GPA:
67
Key Achievements
● Successfully led HR and operations teams to meet hiring objectives for large-scale
projects in diverse locations.
● Drove process improvements that reduced operational inefficiencies and improved
service delivery.
● Managed end-to-end recruitment and onboarding processes, ensuring the timely and
compliant hiring of candidates for critical roles.
● Leveraged data analysis to make strategic decisions, enhancing overall team
performance and resource management.