Virginia Wangui Mwangi

2025 VIRGINIA MWANGI PORTFOLIO- About Me Hi, I’m Virginia Mwangi, a detail-driven E-Commerce Virtual Assistant. Passionate about transforming chaos into organized systems that help businesses thrive. I pride myself on being proactive, resourceful, and dependable. Whether it’s managing emails, coordinating schedules, or handling customer queries, I ensure every task is done with precision and care. Let’s work together to make your business operations seamless! Why Work With Me I bring 4+ years of professional experience managing tasks under tight deadlines with precision and care. My organizational skills and proactive attitude mean I can anticipate needs and deliver solutions before problems arise. I’m skilled at balancing multiple priorities, ensuring nothing falls through the cracks. Whether it’s streamlining operations or providing top-notch customer support, I’ll help your business thrive. Services Administative support Email management Calendar management Travel planning Data entry File management Note-taking Research Expense tracking Social Media Marketing Content scheduling Community management Trend research Analytics tracking Influencer outreach Caption writing Competitor analysis Hashtag strategy Customer Support Responding to inquiries. Managing orders and accounts. Handling complaints and feedback. Providing technical support. Maintaining knowledge bases. Upselling and cross-selling. My Work Click on link Email Management Click on link Travel Planning Click on link Click on link Calender Management File Organisation My Work Click on link Click on link CRM Report Instagram Feed Click on link Click on link Graphic Design lead generation EDUCATION DIPLOMA IN SUPPLY CHAIN MANAGEMENT Kenya Technical Trainers Collage - 2021 DIPLOMA IN FLIGHT OPERATIONS/DISPATCH Kenya Aeronautical College-2023 VIRTUAL ASSISTANT Alison - 2024 SOCIAL MEDIA MARKETING Hubspot Academy-2024 DIGITAL MARKETING Hubspot Academy-2024 Testimonials Muheme, Congo Virginia transformed the way my business operates. Her organizational skills and quick problem-solving made my day-to-day so much easier. I highly recommend her! TOOLS I USE SOCIAL MEDIA PLATFORMS Social Media Platforms I can Manage LETS WORK TOGETHER Thank you for taking the time to view my portfolio,I’m excited to connect with you and explore how we can collaborate effectively.