Virginia Wangui Mwangi

Hi, I’m Virginia Mwangi, a skilled Virtual Assistant, Customer Support Specialist and Social Media Manager with expertise in administrative support, CRM management, customer engagement, and digital marketing. I have over four years of experience in managing operations, streamlining workflows, and enhancing customer experiences across various industries.

My services include administrative tasks, email and calendar management, customer support (chat, email, phone), content creation, social media management, market research, and CRM optimization.

I believe in continuous growth and learning, and I am passionate about helping businesses scale, improve efficiency, and enhance customer experiences. I take pride in my ability to wear multiple hats, collaborate across teams, and drive results that make a tangible impact. My dedication to excellence, coupled with my ability to embrace new challenges and implement innovative strategies, makes me a valuable asset in any dynamic work environment