With over a decade of experience in instructional design, technical writing, process improvement, and content development, I specialize in creating engaging, results-driven learning experiences that align with business objectives. My expertise in SCORM and Section 508-compliant eLearning development, and strong content creation skills, allow me to craft clear, accessible, and impactful training solutions tailored to diverse audiences.
In my previous contract role with Hyatt Leader, Ltd., at Bed Bath & Beyond, I led a critical project revamping eLearning training modules for vendor item submission within the Product Data Management system. Initially faced with client dissatisfaction over existing training materials, I successfully redesigned six modules into four enhanced versions, significantly boosting user engagement and knowledge retention. My detailed scripts, storyboards, content development strategies, and process documentation earned 100% client approval, and the revamped modules increased awareness of vendor item submission processes by 45%.
Beyond instructional design, I am highly skilled in PowerPoint development, remote training, and adapting to new technologies to optimize learning experiences. My ability to develop high-quality content, identify training needs, engage stakeholders, and create scalable learning solutions ensures measurable results. I thrive in collaborative environments, working seamlessly with cross-functional teams to design training programs that drive success.
I am passionate about content development and instructional design, which create transformative learning experiences that empower individuals and improve organizational performance. I welcome the opportunity to apply my expertise to new challenges to craft high-quality training programs that make a lasting impact.