Vincent Paulo Dela Cruz

5 years as a Team Manager in a BPO or Call Center Industry here in the Philippines honed my People Skills, Managerial Skills and Process Improvement Skills. As a Certified Lean Six Sigma White and Yellow Belt it gave me the opportunity to think critically based on the data gathered in making a complex project to a simple one that helped the company meet the clients expectations. I am very particular and an experienced Team Leader when it comes to Coaching and People Development.