Victoria Maier

I have experience as hardware technical support for Lenovo computers as well as the role of customer care in two different high-volume companies.
Due to my work experience I am an analytical, trilingual (French,English and Romanian), results-oriented professional with hardware, and application support experience.

Experiences include customer-oriented support; excellent communication skills with both technical and end-user communities; PC component installation, configuration, and troubleshooting skills. I have experience assisting customers over the phone, e-mail and Zendesk.

I am hard working, learn fast and adapt easily. I firmly believe that communication is the key in a team which includes accepting constructive criticism in order to improve.

Some of my Skills:

• Energetic & Cheerful Personality both via phone & text
• Excellent Technical Support
• Problem & Conflict Resolution / Software Skills
• Excellent communication skills.
• Data Entry

Programs I use

• Microsoft Office,
• Apple Suite
• Google Docs.
• Zendesk (just started)

Feel free to contact me I am available daily!

I hope to hear from you soon and look forward to working with you!