I am a versatile professional with expertise in marketing communications, virtual assistance, and customer support. My career began with teaching, where I developed the ability to simplify complex ideas, communicate clearly, and guide learners with patience. These skills have shaped my transition into business support and digital services.
Currently, I serve as a Marketing Design Assistant, helping small businesses create impactful marketing materials. I design flyers, presentations, and digital content using Canva and other tools, ensuring every project reflects professionalism and brand identity. I excel at turning ideas into polished, engaging visuals that connect with audiences and boost brand visibility.
In addition, I am building skills as a Virtual Assistant (VA). My experience covers email management, scheduling, CRM tools, cold outreach, LinkedIn engagement, and client communication. I have also trained in technical support fundamentals, troubleshooting, and customer service, enabling me to manage inquiries effectively and support smooth business operations.
I am also passionate about content creation and storytelling. On LinkedIn, I share insights from my learning journey, including customer service, email marketing, CRMs, and IT support. This strengthens my expertise while demonstrating my ability to present information clearly and engage a professional audience.
My core skills include:
Marketing & Design Support: Flyers, presentations, and branding materials.
Virtual Assistance: Inbox management, scheduling, and client support.
Customer Service & IT Support: Troubleshooting, empathy, and problem-solving.
CRM & Outreach: Experience with Apollo.io, HubSpot, and lead generation.
Content Creation: Clear, persuasive writing and LinkedIn storytelling.
What sets me apart is my blend of creativity, organization, and problem-solving. I don’t just complete tasks; I ensure they are executed with excellence and aligned to business goals. Whether it’s designing a professional flyer, organizing a busy inbox, or resolving a customer issue, I bring commitment and attention to detail.
My mission is to help businesses operate efficiently, communicate effectively, and grow with confidence. I thrive in roles that combine creativity with operational support, and I am continuously learning new tools to stay relevant in today’s digital workspace.