A dedicated customer success manager with over five years of experience in customer support within the technology sector. I have demonstrated expertise in enhancing customer satisfaction, managing accounts and implementing effective customer service. I am passionate about my work because I love what I do. I am highly organized, I take notes and use a series of tools to help myself stay on top of deadlines. I am result oriented constantly checking in to determine how close or how far away we are and what will make it happen. I am an excellent communicator, I make sure people have the right information because it drives better results.