Victoria Asukwo

With years of experience as an Executive Assistant, Telemarketer, and Customer Representative, I have developed a diverse skill set that allows me to effectively manage administrative tasks, communicate with clients, and drive sales. My expertise lies in ensuring seamless business operations, delivering excellent customer service, and optimizing marketing efforts.

As an Executive Assistant, I have supported executives and teams by managing schedules, organizing meetings, and handling confidential information with discretion. I am skilled in calendar management, email correspondence, travel arrangements, and document preparation. My ability to anticipate needs and proactively solve problems has allowed me to contribute to the efficiency and productivity of the teams I have worked with.

In telemarketing, I have successfully generated leads, closed deals, and maintained strong customer relationships. My persuasive communication skills, ability to handle objections, and deep understanding of customer psychology have enabled me to excel in sales. I am experienced in outbound and inbound calls, cold calling, follow-ups, and upselling services or products to potential clients.

As a Customer Representative, I have honed my ability to engage with customers, address their concerns, and provide solutions that enhance satisfaction and loyalty. My experience includes handling complaints, offering product recommendations, and maintaining a positive brand image. I am adept at using CRM tools, managing customer data, and ensuring a smooth support experience across multiple communication channels, including phone, email, and live chat.

Beyond my core roles, I possess excellent multitasking abilities, strong organizational skills, and adaptability in fast-paced environments. I am tech-savvy and proficient in tools like Microsoft Office, Google Workspace, HubSpot, and various CRM and sales software. Additionally, I am skilled in data entry, report generation, and market research, which further supports my expertise in business operations.

My ability to communicate effectively, solve problems, and work efficiently makes me a valuable asset to any organization. I am passionate about delivering results, exceeding expectations, and building long-lasting professional relationships. Whether in administrative tasks, sales, or customer support, I am committed to adding value through my dedication and expertise.