Victoria Akinola

I am a versatile and skilled professional with extensive experience across multiple industries, including customer service, administrative support, and media communication. As a certified Virtual Assistant, I excel in managing administrative tasks, scheduling, email correspondence, data entry, and delivering exceptional client support. My background in client concierge services has honed my ability to anticipate client needs, provide tailored solutions, and maintain long-term professional relationships.

In the customer service field, I bring expertise in engaging clients, resolving concerns, and ensuring satisfaction in dynamic and fast-paced environments. My experience working with diverse clients has sharpened my communication skills and ability to adapt to different personalities and situations seamlessly.

My passion for wellness and skincare has led me to develop in-depth knowledge of corrective and preventative treatments, aromatherapy, and holistic care. I offer personalized consultations, product recommendations, and treatment plans, combining my technical expertise with a deep understanding of client needs. This holistic approach enables me to foster trust and deliver value to clients.

Additionally, I have a strong foundation in mass communication, gained through my studies at the National Open University of Nigeria and practical experience as a radio intern at Hot FM. I’ve also worked as a voice and radio actress for BBC Media Action’s Story Story, refining my storytelling, public speaking, and creative communication abilities. My experience in broadcast media has equipped me with unique insights into audience engagement, content creation, and adaptability.

My professional journey has been further enriched by my certification from the ALX Virtual Assistant Program, which equipped me with advanced skills in time management, organization, and professional etiquette. I am detail-oriented, proactive, and dedicated to delivering high-quality results.

I am passionate about combining my skills in communication, wellness, and customer service to create meaningful client experiences and contribute to the success of any organization. My adaptability and commitment to excellence make me a valuable addition to any team.