Customers satisfaction and fulfilment is the ultimate goal of IT Products and Services, Once we are able to achieve this, we have customers who are repetitive customers and who themselves refer new customers.
With over 5 years of dedicated experience in providing top-notch Technical Support across various Products, I bring to your organization a robust solution driven approach that ensures no customer is left unattended and unhappy.
My expertise cuts across ERP System Implementation, where I have completed numerous Projects, always meeting and exceeding clients expectations, and also with a robust knowledge in Human Capital Management Software in both Product Implementation and after Sales Support, I have delivered on several projects across various sectors. Witnessing the happiness of my clients is the ultimate reward for me.
I am highly proficient in various tools which I have used in the course of my job, these includes;
Email Management - Office 365, Google Workspace
CRM - Hubspot, Zendesk, Intercom
Project Management - Clickup, Asana, Monday.com
Instant Messaging - Slack, Microsoft Teams
Remote IT Management - Teamviewer, Anydesk, Ultraviewer, Zoom
Calendar Management - Calendly, Picktime, Google Calendar, Microsoft Teams
I firmly believe that for every problem, there's a solution waiting to be discovered. That's where I come in—to provide unwavering support and resolve issues promptly.
Ready to elevate your IT experience? Send me an invite, and let's get started!