Victor Paul Pamat

Victor Paul Pamat Phase 9B Block 28 Lot 19 DECA Homes Resort Residences Tacunan Davao City, Philippines--ABOUT ME I offer administrative and back office support so you can save time and focus on more important things to run your business. QUALIFICATION SUMMARY Proficient in written and verbal communication Ability to work independently under minimal supervision Driven by results Detail oriented A good team player WORK EXPERIENCE Online ESL Teacher Rarejob.com From: 2018 to Present Tasks: Provide Basic English lessons to Japanese and Korean students Make lesson recommendations Update the student’s data after each lesson General Virtual Assistant Focusinc Group 4th Flr. 1.18 Centron Bldg., Quirino Ave. corner Gen. Luna Street, Davao City, Philippines From: May, 2017 to: August, 2017 Tasks: Collecting payments for medical procedures and services Updating patient’s data Preparing invoices Customer Service / Technical Support Specialist TELEPHILIPPINES INC. 2nd Floor, Annex Building, SM City Davao From: July, 2013 to: November, 2016 Tasks: Answer customer inquiries about products, promotions, and some basic billing questions. Assist customers in performing basic troubleshooting steps over the phone. Set appointments for dispatching field technicians. Customer Service / Technical Support Specialist Sutherland Global Services Luisa Square IT Bldg. Villamor St. corner Jacinto Ext., Davao City From: December, 2008 to: August, 2011 Tasks: Answer customer inquiries about products, promotions, and some basic billing questions. Assist customers in performing basic troubleshooting steps over the phone. Set appointments for dispatching field technicians. EDUCATION University Economics of Southeastern Philippines - 2004 – 2008 CHARACTER REFERENCES Mr. Datu Anok Mantawil Call Center Manager (Comcast – SIK Davao) TELEPHILIPPINES INC. 2nd floor Annex Building SM City Davao Mobile #:- Ms. Nelly Noel Call Center Supervisor TELEPHILIPPINES INC. 2nd floor Annex Building SM City Davao Mobile #:- Bachelor of Science in