Vicky Jean Santos

vicky jean c. santos professional summary contact details Mobile#: Detail-oriented and highly organized with years of experience providing remote administrative, customer support, and project management services to businesses and entrepreneurs. Proficient in managing emails, calendars, hiring platforms, and online tools such as Google Workspace, Microsoft Office, HRIS. Adept at handling multiple tasks efficiently while maintaining a high level of professionalism and confidentiality. A proactive communicator and self-starter committed to delivering timely, high-quality support that helps clients streamline operations and grow their businesses. - Email add: - personal information Address: 59A Pio Valenzuela St., Marulas Valenzuela City skills Recruitment & Hiring * Job postings * Screening resumes * Conducting interviews Age: 37 yrs. Old Birthdate: February 14, 1987 Height: 5’5” Birthplace: Dasmariñas, Cavite City Weight: 103 lbs Civil Status: Married Citizenship: Filipino Religion: Protestant Father: Romulo R. Palacio Mother: Juana M. Cospada HRIS & Data Management * HR systems (e.g., Workday, Indeed, LinkedIn * Maintaining employee records Compliance & Policy Implementation * Familiarity with labor laws * Enforcing company policies Performance Management * Supporting appraisals * Providing feedback Education Bachelor of Arts in Psychology Email & Calendar Management * Organizing inboxes, filtering messages * Scheduling appointments and meetings 2004 - 2008 | Holy Infant College, Tacloban City, Leyte Administrative Support * Data entry, document preparation, and file organization * Online research and report compilation 2000 - 2004 | Dasmariñas National High School, Bulihan ANNEX, Customer Support * Responding to inquiries via email, chat, or social media Task & Project Management * Keeping workflows organized and on track Tools & Platforms * Google Workspace (Docs, Sheets, Drive, Calendar) * Microsoft Office Suite (Excel, Word, Outlook) * Zoom, Teams for communication Soft Skills * Time Management & Self-Discipline * Clear Communication * Attention to Detail * Problem-Solving * Adaptability & Quick Learning * Confidentiality & Professionalism Secondary Education Bulihan, Silang, Cavite Primary Education 1994 - 2000 | Dasmariñas Elementary School, Bagong Bayan A-1 Work Experience H.G. Silos Inc. June 2017 - August 2017 | HR/Admin Assistant PAYROLL AND TIME KEEPING: Monitoring of Daily Time Record of all employees (Regular, Probationary, Contractual/Project Based Employees) Monitoring of Leave Balances for Regular Employees and employees who are entitled for leave as they served 1 year of service in the company Submission of Daily Attendance Report of all employees to the President, Vice President for Operations, Assistant Vice President for Operations, and Head of Engineering Department Prepares data for final pay computation for resigned/terminated employees Prepares and process data for payroll of Weekly Paid Workers (Construction Workers) and Staff Payroll (with cutoff dates every 5th and 20th day of the month) Use of Payroll System, Touch link Payroll System (Time & Attendance with Payroll, Enterprise Edition) ADMIN TASK: Book and Pay Flights for employees who will be transferred from one project to another project Request Transportation allowance of employees who will be travelling or will be transferred from one project to another project Monitor Borrowers Logbook for company vehicles Prepares gate pass for items that needs to be pull out from the office Assist the President and Vice President with their Travel Bookings both Domestic and International Flights (Inquiry for Flight Schedules, Flight Pencil Booking, Ticket Issuance, and VISA Processing) Assist in company activities and do other task as instructed DepEd Valenzuela July 2016 - June 2017 | Guidance Coordinator (Antonio M. Serapio Elementary School) Mediate conflict between students and teachers Improve parent/teacher relationships Facilitate drug and alcohol prevention programs Organize peer counseling programs Refer students to psychologists and other mental health resources Work on academic boards to improve learning conditions Help Students process their problems and plan goals and action Perform other related duties as maybe assigned by the School Principal. Criswill International Trading Inc. February 2016 - July 2016 | HR/Admin Assistant ADMIN TASK: Coordinate with various staff for operational support activities of the unit; serve as a liaison between departments and operating units in the resolution of day-to-day administrative and operational problems. Provide administrative/secretarial support for various departments/divisions such as answering telephones, assisting visitors and resolving a range of administrative problems and inquiries. Operate desktop computer to compose and edit correspondence and memoranda from dictation, verbal direction and from knowledge of policies of established departments/divisions; prepare, transcribe, compose, type, edit and distribute agendas and minutes of numerous meetings. Schedule and coordinate meetings, interviews, appointments, events and other similar activities for supervisors, which also includes travel schedules of drivers/messengers. RECRUITMENT: Interview applicants to obtain information on work history, training, education, and job skills. Perform searches for qualified candidates according to relevant job criteria, using computer databases, networking, Internet recruiting resources, cold calls, media, recruiting firms, and employee referrals. Prepare and maintain employment records (201 Files). Contact applicants to inform them of employment possibilities, consideration, and selection. IQ Packaging Systems Inc. July 2015 - February 2016 | HR Assistant (Recruitment/Time Keeping) RECRUITMENT: Interview applicants to obtain information on work history, training, education, and job skills. Perform searches for qualified candidates according to relevant job criteria, using computer databases, networking, Internet recruiting resources, cold calls, media, recruiting firms, and employee referrals. Prepare and maintain employment records. Contact applicants to inform them of employment possibilities, consideration, and selection. TIME KEEPING: Compile employee time, production, and payroll data from time sheets and other records. Review time sheets, work charts, wage computation, and other information in order to detect and reconcile payroll discrepancies. Verify attendance, hours worked, and pay adjustments, and post information onto designated records. Record employee information, such as exemptions, transfers, and resignations, in order to maintain and update payroll records. Forecourt Unlimited Inc. March 2013 - July 2015 | Pilipinas Shell Petroleum Corp./Retail Business Administrative Center Network Planning Researcher/Admin Assistant NETWORK PLANNING RESEARCHER: Scouting of vacant lot for possible areas that could construct Shell stations all over North Luzon Areas. Getting details for possible lot owners that could lease or sell their properties to Pilipinas Shell Petroleum Corporation. Sending weekly reports for possible leasing of the properties. Perform other related duties as maybe assigned by superior. ADMIN ASSISTANT: Contracts creation (all necessary contracts between the retailers and with Pilipinas Shell Petroleum Corporation. Processing of daily sell out volume requirements of fuel for every sites all over the country. Collation and encoding of promo requirements for reimbursement through DOI (Direct on Invoice) or CM (Credit Memo). Perform other related duties as maybe assigned by superior. Ace Hardware Philippines Inc. July 2011 - January 2013 | HR Assistant (Recruitment/Time Keeping) RECRUITMENT: Interview applicants to obtain information on work history, training, education, and job skills. Perform searches for qualified candidates according to relevant job criteria, using computer databases, networking, Internet recruiting resources, cold calls, media, recruiting firms, and employee referrals. Prepare and maintain employment records. Contact applicants to inform them of employment possibilities, consideration, and selection. TIME KEEPING: Compile employee time, production, and payroll data from time sheets and other records. Review time sheets, work charts, wage computation, and other information in order to detect and reconcile payroll discrepancies. Verify attendance, hours worked, and pay adjustments, and post information onto designated records. Record employee information, such as exemptions, transfers, and resignations, in order to maintain and update payroll records. Banco De Oro Main office December 2010 - May 2011 | HR Staff (Manpower Planning Department) Pre- validation of Employees Requisition Forms. Handles out going and in coming documents. Encoding of ERFs details on the database. Performs other related duties as maybe assigned by superior. AMA Computer University September 2008 - July 2010 | General Clerk/Secretary of the School Director Encodes students database mailers; Schedules walking inquiries for college entrance examination; Conducts entrance examination, check paper and releases/mail test results; Entertains walk-in and telephone inquiries; Performs telemarketing and assists in other marketing program; File all documents in marketing/operations department; Logs in/out all incoming/out going documents; Distributes memos to different departments; Performs other related duties as maybe assigned by superior. trainings and seminars English Proficiency Training for Professionals January 5, 2008 to April 30, 2008 On-The-Job Training, DSWD's Home for Girls, Observing and Counseling December 17, 2008 to January 21, 2008 Character references: Available upon request.