Vicky Andersen

VICKY ANDERSEN Experience CHEVRON RENAISSANCE MEDICAL CENTRE – RECEPTION (CASUAL) June 2020 – present Main duties include: Greeting patients upon arrival, answering a high volume of calls, medical billing, document filing, maintaining clinic stock, general clinic maintenance duties, assisting doctors when required, end of day banking. --505 / 3422 Surfers Paradise Boulevard, Surfers Paradise, 4217 Objectives My objective is to continue working as a Personal/Executive Assistant, in a new environment which can allow me to broaden my knowledge across different fields by utilizing my existing skills whilst learning, adapting, and growing. Skills and Abilities • Computer skills – MS Office Suite, Best Practice, Pracsoft, Medical Director Sonic DX, WordPress, PRODA, Mailchimp • Problem solving skills • Quick learner of new systems and applications • Very reliable and structured • Ability to multi-task and meet deadlines • Social media - LinkedIn, Instagram and Facebook for business • Email & calendar management • Entertainment & Event Coordination • Team management • Excellent customer service THE FLYING SKIN CANCER DOCTOR – PERSONAL/EXECUTIVE ASSISTANT TO THE DIRECTOR & CLINIC COORDINATOR 2017 – 2020 Main duties include: Research, business development, travel bookings, start to finish implementation of rural clinic events, consumables purchasing, billing & payroll, inbound calls, website back end maintenance, marketing, social media management, proposal preparation, funding applications and preparation of other documents, renewing leases and contracts, management of patient appointment schedule, Medicare billing, medical administration and data entry, payroll, coordination of staff members, trades people and housekeepers, other day-to-day support tasks to the Director. H2H ENTERTAINMENT Pty Ltd - ARTISTE RECRUITMENT AND SOCIAL MEDIA- I worked with the Asian/Australian based company H2H Event Management researching and recruiting international musicians and entertainers to perform at luxury venues both here in Australia and also in India, Jakarta and The Maldives. I also performed general admin duties on an ad-hoc basis, managed their Instagram and Facebook pages and oversaw several high profile events both locally and internationally. I reported directly to the Director of the organization. FIRST PRIORITY PERSONAL CONCIERGE – BUSINESS PARTNER 2014 - 2016 My interest in becoming a personal assistant, paired with my Events Diploma and keen organization skills offered me the opportunity to start this small business providing personal concierge services to clients. This included small event planning, day to day personal errands, research, managing small projects for clients and house key minding. I learned WordPress website maintenance skills, social media marketing skills, as well as fine-tuned my time management skills. I was first and last point of contact for all customer enquiries . 2011 & 2013 - 2014 OVERSEAS TRAVEL VICKY ANDERSEN FOX MODELS AND TALENT - CUSTOMER SERVICE REPRESENTATIVE 2005 - 2010 As a customer service representative for one of New Zealand’s top promotional model and talent agencies, I was the first point of contact between clients and the agency. I was in charge of receiving all inbound phone calls and emails for both enquiries and bookings, keeping a schedule for all job bookings, and managing any feedback or complaints. --505 / 3422 Surfers Paradise Boulevard, Surfers Paradise, 4217 Education THE HAIRDRESSING ACADEMY NEW ZEALAND National Certificate in Hairdressing 2004 QLD TAFE Objectives My goal is to continue working as an Executive Assistant, in a new industry which can allow me to broaden my knowledge across different fields by utilizing my existing skills whilst learning, adapting, and growing. Diploma in Events 2012 NSW TAFE Statement of Attainment in Medical Administration 2020 Skills and Abilities • • Computer skills – MS Office Suite, Best Practice, Pracsoft, Medical Director Sonic DX, WordPress, PRODA, Mailchimp The Flying Skin Cancer Doctor Problem solving skills • Quick learner of new systems and applications • Very reliable and structured • Ability to multi-task and meet deadlines • Social media - LinkedIn, Instagram and Facebook for business • Email & calendar management • Entertainment & Event Coordination • Team management • Excellent customer service References Dr Alan Jones – Director The Flying Skin Cancer Doctor- Charishma D’souza - Director H2H Entertainment Company- Ellie Allen – Practice Manager Chevron Renaissance Medical Centre To be contacted upon request