Vicarl Jan Abarro

Vicarl Jan Abarro BUSINESS DEVELOPMENT MANAGER - - Cebu City, Philippines SUMMARY A pleasant and detail-oriented customer/sales person with over 5 years of experience in the sales industry and two years as a technical support representative. Professional expertise in Sales method and constant motivation to achieve the desired quota every week/month in order to meet his targets. Dedicated to his profession and willing to modify shift schedules depending on what the firm requires. EXPERIENCE EXL SERVICE Assistant Manager • Dec 9 , 2022 - Present Supervise and lead a team of BPO agents, providing guidance and support to ensure they meet performance goals and targets. Conduct regular performance evaluations, offer feedback, and identify areas for skill development and improvement. Foster a positive and motivating work culture that encourages teamwork, creativity, and individual growth. Collaborate with the BPO Manager to identify process gaps and inefficiencies. Suggest and implement process improvements to enhance productivity, accuracy, and overall service delivery. Monitor the effectiveness of implemented changes and adjust strategies as needed. Dreamscape Networks Business Development Manager • Oct 2021 - Nov 2022 Identify and target new business opportunities and markets through proactive lead generation and prospecting activities. Cold-call or approach potential clients to introduce our products/services and explore collaboration opportunities. Build and nurture strong relationships with prospective clients, partners, and industry influencers. Network and attend industry events, trade shows, and conferences to expand the company's presence and connections. Collaborate with cross-functional teams to create compelling proposals and presentations tailored to potential clients' needs. Lead negotiations and contract discussions to successfully close deals and secure new business partnerships. Sales Target Achievement: Meet and exceed sales and revenue targets set by the company. Monitor sales metrics, track progress, and implement corrective measures to ensure goals are met. Client Relationship Management: Maintain ongoing communication with existing clients to ensure satisfaction, identify upselling opportunities, and address concerns. Dyninno INC. Team Leader • Feb 2019 - Oct 2021 Lead and manage a team of sales representatives, setting clear performance goals and objectives. Provide ongoing coaching, support, and feedback to help team members improve their sales techniques and achieve individual targets. Conduct regular performance evaluations and implement performance improvement plans as needed. Sales Strategy and Planning: Collaborate with senior management to develop sales strategies, set sales targets, and establish action plans for the team. Participate in sales meetings to discuss progress, challenges, and opportunities. Sales Performance Tracking: Monitor and analyze sales metrics and key performance indicators (KPIs) to assess individual and team performance. Prepare and present regular reports to management on sales results and trends. MY VIRTUAL BIZNEST BUSINESS DEVELOPMENT MANAGER • MARCH 2017 - DEC 2018 Business Strategy and Planning: Develop and execute a comprehensive business development strategy to achieve company objectives and revenue goals. Conduct market research to identify emerging trends, competitor analysis, and potential business opportunities. Analyze data and insights to make informed decisions and adjustments to the business development plan. Lead Generation and Prospecting: Identify and target new business opportunities and markets through proactive lead generation and prospecting activities. Cold-call or approach potential clients to introduce our products/services and explore collaboration opportunities. Build and nurture strong relationships with prospective clients, partners, and industry influencers. Network and attend industry events, trade shows, and conferences to expand the company's presence and connections. Proposal Creation and Deal Closure: Collaborate with cross-functional teams to create compelling proposals and presentations tailored to potential clients' needs. Lead negotiations and contract discussions to successfully close deals and secure new business partnerships. Meet and exceed sales and revenue targets set by the company. Monitor sales metrics, track progress, and implement corrective measures to ensure goals are met. ACG OUTSOURCING TEAM LEADER • NOV 2016 - OCT 2018 Business Strategy and Planning: Develop and execute a comprehensive business development strategy to achieve company objectives and revenue goals. Conduct market research to identify emerging trends, competitor analysis, and potential business opportunities. Analyze data and insights to make informed decisions and adjustments to the business development plan. Lead Generation and Prospecting: Identify and target new business opportunities and markets through proactive lead generation and prospecting activities. Cold-call or approach potential clients to introduce our products/services and explore collaboration opportunities. Build and nurture strong relationships with prospective clients, partners, and industry influencers. Network and attend industry events, trade shows, and conferences to expand the company's presence and connections. Proposal Creation and Deal Closure: Collaborate with cross-functional teams to create compelling proposals and presentations tailored to potential clients' needs. Lead negotiations and contract discussions to successfully close deals and secure new business partnerships. Meet and exceed sales and revenue targets set by the company. Monitor sales metrics, track progress, and implement corrective measures to ensure goals are met. TECHGENIES LLC / TRENDATA SALES DEVELOPER (PART TIME) • NOV 2016 - OCT 2018 Lead and manage a team of sales representatives, setting clear performance goals and objectives. Provide ongoing coaching, support, and feedback to help team members improve their sales techniques and achieve individual targets. Conduct regular performance evaluations and implement performance improvement plans as needed. indicators (KPIs) to assess individual and team performance. Prepare and present regular reports to management on sales results and trends.