Vhenezza Tan

VHENEZZA TRACY TAN-MENDEZ PERSONAL PROFILE WORK EXPERIENCE I am extremely motivated to constantly grow professionally. I am seeking a position where I can utilize my skills and knowledge. QA Lead/Project Coordinator/Operations Support CONTACT DETAILS Mobile: - Email:-Skype: live:vhenezza.tan_1 SKILLS AND ABILITIES - Strong interpersonal & communication skills Ability to work collaboratively as part of a team Meticulous attention to detail Excellent organizational and multi-tasking skills Great time management skills Proficient in G Suite tools RentProfile Group Ltd Communicating with employer about project expectations and goals Delegating tasks to appropriate team members Managing deadlines and progress across the team to ensure the project is delivered on time Overseeing the delivery of projects and making adjustments as necessary to ensure they are delivered to specifications and high standards Collecting and analyzing feedback from customers and other project users to gauge satisfaction and success Reviewing quality specifications and technical design documents to provide timely and meaningful feedback Creating detailed, comprehensive and wellstructured test plans and test cases Estimating, prioritizing, planning and coordinating quality testing activities Oversee tenancy applications, processed reports and liaised with customers (letting agents and landlords), employers, previous landlord or agent Account Manager/Appointment Setter Workers-Compensation-Doctors A marketing role that involves connecting clients to people (telephonic and via email) who can send them workers' compensation patients. HR Specialist JPMorgan Chase Bank NA – Philippine Global Service Center Demonstrated customer service skills by responding professionally and effectively to questions and issues. Calm and diffuse irate customers by following procedures and using interpersonal skills, obtaining assistance when needed; demonstrated empathy and understanding