Vhenezza Tan

As a Project Coordinator/QA Lead, I communicated project expectations and goals with the product manager. I managed a team of 6 developers (web and mobile) and delegated tasks to ensure progress across the team and deadlines were met. I oversaw delivery of projects and made adjustments as necessary to ensure they are delivered to specifications and high standards by creating detailed, comprehensive and well-structured test plans and test cases.

I am also experienced in appointment setting in a medical industry that involved connecting clients to people (telephonic and via email) who can send them workers' compensation patients.

I have 10 years of operations support experience both in the BPO industry as well as in a work from home set up.