VERONICA UMANAH
Port Harcourt, Nigeria- --LinkedIn – www.linkedin.com/in/Veronica-Umanah
Professional Summary
Proactive and detail-oriented Virtual Assistant with over 2 years of experience providing exceptional
administrative support in remote settings. Successfully managed clients' email and calendars, reducing
stress and preventing scheduling conflicts while streamlining daily operations. Skilled in document
preparation, data entry, and project management, with a strong focus on organization and attention to detail.
Adept at clear communication with clients and team members, ensuring tasks are handled efficiently and
carefully to drive client success.
SKILLS
●Communication
●Problem-solving
●Calendar and Email Management
● Adaptability
●Administrative Support
●Data Entry
●Software skills- MS Word, Excel,
Google Suite HubSpot, Trello, Slack.
●Attention to Details
●Time management
WORK HISTORY
09/2024 to 12/2024
Virtual Assistant
FOREXTAINMENT
●Scheduled appointments and managed calendars, ensuring seamless daily
operations and avoiding scheduling conflicts.
● Organized and coordinated meetings and events, maintaining detailed schedules
and agendas.
● Managed email correspondence, prioritizing and responding to inquiries
efficiently.
● Prepared and organized documents, reports, and presentations, ensuring accuracy
and professionalism.
04/2020 to 08/2022
Administrative Assistant
ICON Mobile Technology
●Managed administrative tasks, including data entry, bookkeeping, budgeting, and
record-keeping, to ensure smooth operations.
●Prepared and organized documents, reports, and presentations with precision and
attention to detail.
● Conducted research and gathered information to support various projects and
initiatives.
● Scheduled appointments and managed calendars, optimizing schedules to
improve efficiency.
VOLUNTEERING EXPERIENCE
Remote Trybe
Virtual Assistant
● Problem Resolution: Served as the first point of contact for new users,
addressing their questions and concerns promptly. Ensured a positive
onboarding experience by resolving issues efficiently and providing
personalized support..
● Community Building: Fostered a supportive community by offering guidance,
sharing resources, and assisting new members with successful integration into
the program.
EDUCATION
Bachelor of Science: Education Biology
Akwa Ibom State University – Akwa Ibom State-
TRAINING AND CERTIFICATIONS
Virtual Assistant
Digital Witch
Completed training on virtual assistant tasks including email management, scheduling, and
workspace organization.
● Virtual Assistant
ALX Africa
Specialized in efficient calendar and inbox management to streamline client workflows and
enhance productivity
● Virtual Assistant
Wing Assistant
● Mastered inbox management, including accessing client inboxes, sending emails on behalf
of clients, and creating effective organizational systems.
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