Veronica Umanah

Are you looking for a reliable professional who will not just complete tasks but go above and beyond to ensure your business runs smoothly? You’ve found the right person!

As a Virtual Assistant and Customer Service Representative, I specialize in delivering exceptional results through proactive support, meticulous attention to detail, and a passion for helping businesses grow. My goal is to simplify your workload so you can focus on what truly matters.

What I Bring to the Table

✔ Customer-Centric Approach: I prioritize customer satisfaction, ensuring every interaction is positive, prompt, and professional.

✔ Efficient Administrative Support: From email management to scheduling, data entry, and calendar coordination, I excel in keeping things organized and on track.

✔ Tech-Savvy Expertise: I’m proficient in tools like Google Workspace, Microsoft Office Suite, Trello, Slack, HubSpot, and more, ensuring seamless communication and task execution.

✔ Strong Communication Skills: Whether it’s written or verbal, I handle correspondence with clarity and professionalism.

Here’s what I can do for you :

• Administrative and operational support

• Customer support via email, chat, and phone

• Data entry, research, and report generation •Scheduling and calendar management

• Lead generation and CRM management

Why Work With Me?

⭐ Detail-Oriented & Reliable: I take pride in delivering high-quality work on time, every time.

⭐ Adaptable & Resourceful: I can adjust to your unique needs and workflows to ensure optimal results.

⭐ Proactive Problem Solver: I anticipate challenges and address them head-on to save you time and stress.

Let’s Work Together!

Whether you need a long-term partner or support for a short-term project, I’m here to help.