Veronica Lalaine Delica

I previously worked as a customer support for an education company for more than 5 years -- handling calls, emails and chats. I assist students and instructors in their online courses.

Skills:

• Detail-oriented
• Well-organized
• Able to multitask
• Has the ability to work under pressure
• Proficient in Microsoft Excel, Powerpoint, Google Sheets, MS Word, Google Docs, Google Drive
• Data entry

Familiarity with the following:

• Poshmark
• Asana
• Slack
• Keybase
• Notion
• Zendesk
• Carousell
• Salesforce
• JIRA
• Canva
• MailChimp

Goal: To meet the client's expectations every time.