Venus Loraña

I have 5 years Virtual assistant experience.

I worked as:

• Property managing (short term/long term rentals)
• Social Media Manager
• Admin Assistant
• Customer Service
• Appointment Setter

Summary of My Work Experience as a Property Manager:

Maintenance & Repairs

● Scheduling and coordinating maintenance requests with vendors and

tenants.

● Managing work orders to ensure timely and cost-effective repairs.

● Overseeing major repair projects, renovations, and unit turnovers.

● Sourcing multiple vendor quotes for repairs and presenting them to owners

for approval.

● Ensuring all maintenance issues are resolved efficiently to maintain property

value.

Tenant & Client Relations

● Acting as the primary point of contact for tenants and property owners.

● Addressing tenant concerns and ensuring their issues are resolved quickly.

● Sending out notices for lease renewals, rent increases, and other

property-related updates.

● Providing excellent customer service to maintain high tenant satisfaction and

retention.

Financial & Administrative Management

● Handling rent collection, late payments, and deposit tracking.

● Processing invoices for vendors, utilities, and property expenses.

● Managing lease agreements, renewals, and ensuring all documents are up to

date.

● Keeping track of property expenses and reporting financial updates to

owners.