Venkatanarayana Chella

Dynamic and results-driven Service Delivery Manager with 18+ years of experience in leading cross-functional teams to deliver exceptional customer service and operational excellence. Proven track record of implementing process improvements to optimize service delivery and exceed KPI targets. Ownership of Cross-Functional Projects/Teams, Scope Definition. Road Map Planning, Resource Planning, Multiple Project Execution, Delivery of Critical Business Initiatives, Innovative Solutions to Project Deadlocks, Applying Risk Mitigating strategies, Startup Product B2B, B2C, Saas Space), fast-paced environment experience.