Venjilyn Mabalda

Hi, I’m Venjilyn — a Patient Coordinator and Medical Virtual Assistant with a passion for helping both providers and patients feel supported and organized.

With over 4 years of experience in the healthcare and BPO industry, I’ve handled everything from scheduling appointments and managing patient records to verifying insurance benefits and answering patient concerns with empathy and clarity. I’ve worked with U.S. healthcare teams, supporting them remotely through phone, email, and live chat.

I’m confident using tools like EHR systems, CRMs, and scheduling platforms, and I always make sure things run smoothly behind the scenes so providers can focus on care — and patients feel heard and helped.

If you’re looking for someone dependable, detail-oriented, and easy to work with, I’d love to connect!