Venice Amor Claros

Venice Amor V. Claros Sitio Mayjo Brgy. Paypay, Daanbantayan Cebu 6013 email address:-| mobile:- PERSONAL IDENTIFICATION Age: 30 years old Birth date: April 14, 1989 Religion: Roman Catholic EDUCATIONAL BACKGROUND ElementarySt. Paul College of Pasig Pasig City, Manila Batch 2002 HighschoolSt. Martin de Porres Academy Daanbantayan, Cebu Batch 2006 CollegeGraduated BS Management Accounting in University of San Carlos Cebu City, Cebu Batch 2010 WORK EXPERIENCES DELL ComputersTechnical/Chat/Email Support Representative Nov 2010 until Sept 2012 SprintCustomer/Technical/Retention/Sales Agent Sept 2012 until Dec 2014 AccentureIT Specialist Dec 2014 until Oct 2016 American Express GBTTravel Counselor/Customer Service Oct 2016 until April 2018 SKILLS/EXPERTIES I am very keen in doing my research. I had also joined journalism competitions and became successful in the field. I had been writing news, editorial, feature and sports articles too in a school paper since 6th grade until I finished college. I also do editing and copywriting. During my employment with the clients I’ve worked with, I am confident to say that I had become their asset. I made sure to comply all deliverables before it’s deadline, prior to submitting reports, I make sure that I had double checked them. When it comes to providing service, I go beyond what is expected of me. I think outside the box, I do not wait for the customers to ask me, I provide options and suggest what is best since I am the expert and knows the product more than they do. I make sure I had utilize all my resources before I consult my direct superior as well. I am expert in MS Word, Excel and Powerpoint. I have the knowledge in advance troubleshooting with computers as well. With sales and retention, I am proud to say that I had been consistent in being on the top-sellers list of the company. CHARACTER REFERENCES Julius Yee | DELL Direct Supervisor- Crulan Jumuad | Sprint Direct Supervisor- Manual Sarausad | Accenture IT Head- Rhomy Baguhin | AMEX Account Manager-