Vemula Sudhakar Reddy

Vemula Sudhakar Reddy

$20/hr
Service Delivery Manager
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
41 years old
Location:
Hyderabad, Telangana, India
Experience:
15 years
About

As a Service Delivery Lead with extensive experience in managing end-to-end IT service operations, ensuring consistent delivery of high-quality services aligned with business objectives. Skilled in stakeholder management, SLA governance, incident/problem/change management, and driving continuous improvement. Proven track record in leading global teams, enhancing client satisfaction, and optimizing service performance through ITIL-based frameworks and automation.

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