Vasudha Rai

I’m Vasudha Rai—a results-driven Associate Product Manager with 4+ years of experience transforming operations and customer journeys into high-performing, scalable systems. My professional journey began in customer support at a fast-growing SaaS startup, where I quickly rose through the ranks to lead operations, and eventually earned a place on the product team. Every step has been fueled by my obsession with optimization, love for cross-functional collaboration, and relentless pursuit of continuous improvement.

As Operations Manager, I led a 15-member team across sales, customer success, and support, restructured workflows, and introduced data-backed processes that improved service efficiency by 30% and contributed to a 40% increase in revenue. I championed customer-first strategies that reduced response time by 40%, enhanced team productivity, and laid the groundwork for a scalable support system.

When I transitioned into the Associate Product Manager role, I brought this operational mindset into product thinking. I drove initiatives that increased session conversions from 7% to 27%, rolled out an optimized booking flow, and implemented A/B tests that raised revenue per user by 18%. My focus on onboarding flow and user retention strategies resulted in a 25% drop-off reduction and 20% lift in retention. I don't just manage backlogs—I connect user pain points to business value, and I lead execution with clarity and speed.

My toolkit includes Slack, Notion, Jira, Google Workspace, Microsoft Office, and more. I’ve worked closely with engineering, design, marketing, and sales to align product delivery with customer and market needs. I’m Google-certified in Project Management, equipped with a solid understanding of Agile practices, risk management, and stakeholder alignment. From leading e-commerce optimization projects to contributing to the growth strategy of platforms like Myntra, I’ve consistently delivered outcomes that matter.

I take pride in being a self-motivated, high-integrity professional who thrives in fast-paced environments. Whether it’s building efficient systems, launching user-first product features, or turning chaos into structured growth—I get things done. I believe in working smarter, staying grounded in data, and always leaving a process better than I found it.

Now, I’m looking for my next opportunity in Product, Project, or Operations Management, where I can continue to build, lead, and scale great products and teams.