Vann Sheener Ferrer

   Vann Sheener Ferrer GLOBE TELECOM - SAP Ariba Support (9 months) Asticom Technologies Inc     (- |-| PHP 25,000 | Taguig City, National Capital Reg Experience     7 years of total experience Jan 2020 - Present (9 months) GLOBE TELECOM - SAP Ariba Support Asticom Technologies Inc | National Capital Reg, Philippines   Industry Telecommunication   Specialization IT/Computer - Network/System/Database Admin   Role System Administrator   Position Level 1-4 Years Experienced Employee   Responsibilities: ➢ Creation and updating of user profile access in Ariba ➢ Delegates user access in Ariba ➢ Attend to day to day inquiry of Requisitioner ➢ Attend to manual and bulk uploading of material codes in Ariba and LAS Digihub ➢ Adding of Vendor and Category code in Procurement Product Profile ➢ Adding of Processor in MRF - Digihub ➢ PR Routing ➢ PO editing ➢Support queries via Email and Chat ➢Assist in resolving issues/error in Ariba that is raised via RemedyForce       Jul 2019 - Jan 2020 (7 months) GLOBE TELECOM - Catalog Admin Assistant Asticom Technology Inc | National Capital Reg, Philippines   Industry Telecommunication   Specialization Clerical/Administrative Support   Role Others   Position Level 1-4 Years Experienced Employee   Responsibilities: ➢ Creation and updating of user profile access in Ariba ➢ Delegates user access in Ariba ➢ Attend to day to day inquiry of requisitioner ➢ Attend to manual and bulk uploading of material codes in Ariba and LAS Digihub ➢ Attend to bulk uploading of item and supplier codes in Procurement Product Profile ➢ Adding of Vendor and Category code in Procurement Product Profile ➢ Adding of Processor in MRF - Digihub ➢ PR Routing ➢ PO editing ➢ Catalog Uploading in Ariba •Validation of received CIF file •Converting of CSV to CIF file •Uploading of Catalog with Image •Uploading of Catalog with Configuration •Amendment of Catalog •Catalog Deactivation ➢ Contract Workspace creation, Publishing and Contract Amendment ➢ Maintain the list of Catalog Items in Ariba (Master List of Activated and Deactivated Ariba Catalogs) ➢ Report for PR/PO Ordering Status       Feb 2017 - May 2019 (2 years 4 months) Globe Telecom – RSC Mindanao OSP Helpdesk Underground Technologies | Davao, Philippines   Industry Telecommunication   Specialization Technical & Helpdesk Support   Role IT Support/Helpdesk   Position Level 1-4 Years Experienced Employee   Responsibilities: ➢ Monitor/Troubleshoot real-time fiber optic OTDR by using VIAVI solution ➢ Creation of fault ticket for Preventive Maintenance on MSAN cabinet by using Clarity ➢ Issued SL no. for MSAN/COPPER/FOC Activities by using Streamline(NASCTECH developer) ➢ Issued WOR for MSAN/COPPER/FOC Activities by using a google form ➢ Uploading of FOC cut using Spatial Web ➢ Creating of GPO for fuel request and dispatch ➢ Dispatch team for a fiber cut restoration ➢ Dispatch team for scheduled PM, faulty ports and faulty pairs rectification ➢ Updating of Fiber Cut Tracker ➢ Updating of faulty ports tracker ➢ Sending of a file for account activation of faulty ports by using Memo App ➢ Catered requests/concerns/email of Globe Telecom and UTECH Personnel ➢ receive and send emails ➢ receive calls and messages ➢ encoding ➢ giving information/feedback to the queries       Jul 2016 - Feb 2017 (8 months) Globe Telecom – ROC Mindanao Facility Helpdesk Powercity Corporation | Davao, Philippines   Industry Telecommunication   Specialization Technical & Helpdesk Support   Role IT Support/Helpdesk   Position Level 1-4 Years Experienced Employee   Responsibilities: ➢ Monitoring of cell sites alarm by using U2000 for Huawei Base Station Controller(BSC) ➢ Facility Management System(FMS) monitoring ➢ Updating ICU Sites Daily Report (GPO Status, ACU WOR Status, OMC Report) ➢ Creation of Stream Line for dispatching ➢ Simulation of alarms during Preventive Maintenance Activity ➢ Creation of GPO for fuel request ➢ Updating/Closing of GPO, PM and WOR Tracker ➢ Attending request for GPO and WOR creation ➢ ROC Centric (Escalating, Updating, Restoring Discrepancy/Alarms on site) ➢ receive and send emails ➢ receive calls and messages ➢ encoding ➢ giving information/feedback to the queries ➢ broadcast report using WNO broadcast tool       Jul 2015 - Jun 2016 (1 year) Globe Telecom – ROC Mindanao Facility Helpdesk Comm Trend Construction Corporation | Davao, Philippines   Industry Telecommunication   Specialization Technical & Helpdesk Support   Role IT Support/Helpdesk   Position Level 1-4 Years Experienced Employee   Monthly Salary PHP 13,000   Responsibilities: ➢ Monitoring of cell sites alarm by using U2000 for Huawei Base Station Controller(BSC) ➢ Facility Management System(FMS) monitoring ➢ Updating ICU Sites Daily Report (GPO Status, ACU WOR Status, OMC Report) ➢ Creation of Stream Line for dispatching ➢ Simulation of alarms during Preventive Maintenance Activity ➢ Creation of GPO for fuel request ➢ Updating/Closing of GPO, PM and WOR Tracker ➢ Attending request for GPO and WOR creation ➢ ROC Centric (Escalating, Updating, Restoring Discrepancy/Alarms on site) ➢ receive and send emails ➢ receive calls and messages ➢ encoding ➢ giving information/feedback to the queries ➢ broadcast report using WNO broadcast tool       May 2013 - May 2015 (2 years 1 month) Globe Telecom – Regional Operation Center Mindanao Security Helpdesk Davao Security & Investigation Agency, Inc. | Davao, Philippines   Industry Telecommunication   Specialization Clerical/Administrative Support   Role Administrative Executive   Position Level 1-4 Years Experienced Employee   Monthly Salary PHP 10,000   Responsibilities: ➢ encoding ➢ receive and send emails ➢ answer phone calls ➢ everyday callouts to SG/CT (AC Mains, Base Station) ➢ monitoring of alarms ➢ report discrepancies on site ➢ giving information/feedback to the queries ➢ Updating ICU Sites Daily Report (Fuel Status, Power Status, Genset       Education 2013 University of the Immaculate Conception Bachelor's/College Degree in Computer Science/Information Technology | Philippines       2015 Most Institute Culinary School - Islacare Inc. Vocational Diploma / Short Course Certificate in Culinary Arts | Philippines       Skills Intermediate Driving       Languages Proficiency level: 0 - Poor, 10 - Excellent Language Spoken Written Filipino (Primary) 10 10 English 9 8       Jobstreet English Language Assessment (JELA) Date Taken 23 Apr 2019 Score 31/40       Additional Info Expected Salary PHP 25,000 Preferred Work Location National Capital Reg, Central Luzon, Other work locations Other Information     Availability: * Immediately * Willing to work in Taguig       About Me Gender Female Age 27 years Address Taguig City, National Capital Reg, Philippines Nationality Philippines