Vani Malik

Vani Malik

$300/hr
Driving enterprise CX, digital growth & client success across SaaS, HR tech & consulting.
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
43 years old
Location:
Colchester, Essex, United Kingdom
Experience:
20 years
About

With over 20 years of global experience, I’ve led enterprise client success, digital transformation, and operational scale-up across SaaS, background screening, HR tech, and consulting sectors. I’ve built and grown strategic accounts across EMEA, APAC, and North America, delivering measurable impact through customer-centric strategies and technology enablement.

I’ve held senior roles at firms like Kroll, HireRight, and AuthBridge, where I launched platforms, streamlined CX delivery, and scaled enterprise portfolios by 500%+. My expertise spans client lifecycle management, CRM optimisation, CX design, stakeholder alignment, and cross-functional leadership.

Armed with a recent MBA (Dean’s Excellence Award) and deep experience in B2B transformation, I bring both strategic insight and executional rigour to every engagement. I thrive in complex environments and love connecting people, processes, and platforms to drive lasting success.

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