Vaneza Chua

VANEZA NIKKA V. CHUA --2340 Adonis St. Pandacan Manila https://facebook.com/chuanikka EDUCATION TERTIARY CENTRO ESCOLAR UNIVERSITY Pre - Dentistry 1 & 2 2002 - 2004 ABOUT ME I am an experienced professional in sales, marketing, and customer service with a total of 9 years of diverse work experience. Majority of which was in the automotive sales working with well-known car dealerships. Having been in the customer service industry since 2008, I have developed strong interpersonal skills, a keen eye for detail, and the ability to manage multiple tasks efficiently. My work ethic is marked by dedication, a teamplayer attitude, and a consistent willingness to learn and adapt. WORK EXPERIENCE Toyota Quezon Avenue Toyota Otis Inc. March - Sept 2023 MARKETING Nov 2010 - July 2011 PROFESSIONAL Honda Cars Manila Oct 2021 - Feb 2023 S A L E S Honda Cars Fairview June 2018 - June 2021 E X E C U T I V E Mitsubishi Fairview BSBA Major in Business Management 2004 - 2007 SKILLS Nov 2015 - April 2018 SALES CONSULTANT • Demonstrate vehicle characteristics • Appointment Setting • Product Knowledge • Maintain positive client relationship • Data Entry • Social Media Management • Assists customers in purchasing a new vehicle • Lead Generation • Create graphics for advertising using Canva • Marketing offline and online • Providing excellent customer service Honda Cars Quezon City May - Oct 2009 MS Office / CANVA / CapCut HubSpot / RelationshipBuilding / Customer Support Office Administration / Multitasking / Designing / Teamwork / Detail-Oriented Easily Trainable / Active Listening / Problem-Solving PERSONAL INFO Date of Birth: Civil Status: Citizenship: Languages: Height: Weight: SEPT. 11, 1985 MARRIED FILIPINO ENGLISH / FILIPINO 5'1 / 154cm 98Lbs / 45Kg CUSTOMER RELATIONS ASSOCIATE • Handles after-sales activities • Obtaining client feedback with their overall experience during and after purchase • Data Entry • Admin Tasks • Organizing dealer events • Coordinating with suppliers Banco De Oro - West Avenue July - Dec 2008 JUNIOR NEW ACCOUNTS TELLER 2 • Assists clients with their bank transactions • Tracking, recording, storing client information and transactions • Data Entry • Admin Tasks • Maintaining and balancing cash drawers • Double checking fraudulent bank notes REFERENCES: Mr. Mark C. Fiel Ms. Tina Marcelino General Sales Manager HONDA CARS FAIRVIEW - Branch Manager HONDA CARS MANILA -