Vanessa Mae Fallado

Hello! I'm Vanessa Mae Fallado, an experienced professional in the customer service industry with a strong background in technical support, supply chain coordination, and e-commerce operations. Over the past five years, I've worked diligently in roles ranging from technical customer support for telecommunications to senior voice agent and customer service representative in the U.S. e-commerce sector. My expertise includes managing customer interactions, optimizing logistics, and ensuring exceptional service delivery through platforms like Shopify and Amazon Seller Central. I thrive in dynamic environments, leveraging my problem-solving skills and collaborative approach to achieve business goals and enhance customer satisfaction.