Vanessa Hernandez

I'm an experienced professional with a background in operations management and customer service, particularly in dynamic, remote environments. With over 4 years of experience in various industries, I’ve developed the ability to quickly adapt, manage multiple tasks, and deliver results.

In customer service, I’ve refined my communication skills in English and Spanish, responding to inquiries, solving problems, and ensuring positive client experiences. My experience spans industries like finance, real estate, and beauty, allowing me to approach client relations with versatility.

In operations management, I’ve successfully managed Airbnb properties and permanent makeup appointment scheduling, coordinating client communication, scheduling, and operational tasks to ensure smooth operations and exceptional customer service.

I’m proficient in digital tools like CRM systems and Google Workspace, which help streamline operations, manage schedules, and organize customer data. I also manage social media content to maintain engagement with clients.

What sets me apart is my ability to learn quickly and thrive in fast-paced environments. My attention to detail, organizational skills, and ability to balance multiple responsibilities make me a valuable asset to any team.

In summary, my expertise in bilingual communication, customer service, operations management, and digital tools allows me to provide effective, client-focused solutions.