Vandalin Hyman

I bring over 10 years of experience in customer service,sales, technical support, collections and billing with a strong background in handling customer inquiries, resolving issues efficiently, and maintaining a high standard of professionalism in fast-paced environments.

I have hands-on experience using applications such as zendesk, Google Sheets, and Salesforce. These tools have supported my ability to accurately manage customer records, track cases, update information in real time, and ensure effective communication and follow-up.

In addition to my customer service background, I also worked as a Team Manager for 3 years. In this role, I was responsible for supervising team performance, supporting staff development, monitoring service metrics, and ensuring operational goals were met. This experience strengthened my discipline, leadership, and accountability in the workplace.

I am confident that my combination of long-term customer service experience, technical skills, and leadership background would allow me to contribute effectively to your team.