Experienced Customer Service Advisor with a proven track record in
delivering exceptional customer support across various channels,
including phone, email, and live chat. Demonstrates comprehensive
product knowledge and excels in resolving customer inquiries and
complaints promptly. Skilled in lead management, dispute resolution,
and CRM implementation. Previous roles include Retail Assistant at D
Mart, where expertise in stock management and sales target
achievement was honed, and Customer Service Representative at
Matthew from Freelance.com, handling high volumes of customer
interactions with professionalism. Adept at data entry with a speed of
75 words per minute and maintaining accurate records. Career goal
includes leveraging extensive customer care experience to drive client
satisfaction and operational efficiency.