Valeria Urbaneja

Hi, I’m Valeria Urbaneja. I have over 2 years of experience in sales, digital support, and accounting assistance. I love helping improve customer experiences and making administrative and sales processes easier and more efficient.

• 📧 Managing emails to assist customers and suppliers, always responding quickly and clearly.
• 📞 Providing customer and supplier support via email, calls, and social media to ensure everyone is well taken care of.
• 📅 Scheduling and organizing appointments to keep things running smoothly.
• 📊 Supporting basic accounting tasks like invoice control and payment follow-up.
• 🛒 Handling online purchases through WhatsApp Business, Facebook Marketplace, and Mercado Libre.
• ✍️ Creating and optimizing product listings to reach more people.
• 🔄 Using cross-selling techniques to increase the value of each sale.
• 💬 Clear and friendly communication to solve questions and provide support.
• ⏰ Staying organized, flexible, and enjoying teamwork.
• 🖥️ Experienced with CRM systems and Odoo for managing clients, sales, and administrative processes.

I’m always ready to give my best and help things run better, whether with clients, teams, or suppliers.