Valary Atieno Oluoch

Hi, I’m Valary Oluoch, a dedicated Virtual Assistant and Certified Customer Service Professional (CCSP) with proven experience supporting health & wellness coaches, consultants, and service-based businesses. I specialize in administrative support, client communication, and customer care, helping you streamline operations so you can focus on what you do best.

I combine professionalism with empathy, ensuring every client interaction is smooth, respectful, and leaves a positive impression. My background in admin and customer service, supported by my CCSP certification from the Kenya Institute of Management, means I bring both structured methods and a human touch to client-facing roles.

What I Can Do for You:

• 📅 Calendar & Scheduling: Manage bookings, reminders, and follow-ups
• 📧 Client Communication: Warm, timely responses to inquiries and support requests
• 🗂️ Admin Support: File organization, data entry, inbox management
• 📲 Social Media Assistance: Scheduling posts, light content management
• 🤝 Customer Support: Problem-solving, conflict resolution, and client retention

Industries I Serve:

• Health & Wellness (life coaches, nutritionists, yoga instructors, therapists)
• Education & Training (teachers, consultants, online course creators)
• Finance & Microfinance (client accounts support, admin assistance)
• Customer Care (general VA, client service, customer support roles)

I’m committed to learning and growing with your business needs. With me, you’ll get a reliable, detail-oriented VA who makes sure nothing slips through the cracks and your clients always feel valued.