Upendhar

EXPERIENCE SALESFORCE DEVELOPER & ADMINISTRATOR UPENDHAR SALESFORCE DEVELOPER • Having good exposure on Apex development in writing Triggers, Apex Classes. • • Used SOQL & SOSL queries with consideration to Governor Limits for data manipulation needs. Worked on DML to perform any database operation on data. • Knowledge on Loops and Conditional Statements. • Worked on Collection Data Types like List, Set and Map. • Had good knowledge in Asynchronous apex and worked with Batch Apex, schedule Apex, Queueable Apex and Future Apex. Had some Experience on building Lightning Components and effectively used in lightning application. Good exposure to Lightning Web Components (LWC). PROFILE Experienced Salesforce Admin and Developer in optimizing business processes and driving organizational success. Deep understanding of the Salesforce platform and proficiency in Salesforce administration tools, including user and data management, security, workflow automation, and reporting. Skilled in Apex, Visualforce, and Lightning components, with hands-on experience in designing and implementing custom applications, triggers, and workflows. Passionate about Lightning Aura Components and dedicated to staying updated with the latest Salesforce advancements. Thorough knowledge about Service Cloud, including case creation, assignment rules, Omni-Channel routing, live web chats, and entitlement management. Committed to delivering exceptional user experiences. Ready to contribute expertise and drive success in elevating Salesforce applications. • • • Implement and maintain integrations between Salesforce and other systems using REST and SOAP APIs. • Experienced in SFDC Administrative tasks like creating Objects, Fields, and relationships among objects like lookup relationship and master detail relationship etc... • Experience on Creating Record types, Page Layouts, Profiles, Users and Assigning Permission. • Having good experience in organization automation processes like workflows, validation rules and approval process. • Advanced knowledge of Salesforce permissions, roles, reports, dashboards, and salesforce security models. • Work experience in providing security by using Profiles, permission sets and at record level by using OWDs, sharing rules and manual sharing. • Thorough understanding and good experience on data migration tools such as Data Loader and Import Wizard. Strong understanding of Salesforce architecture, governor limits, and best practices. • Inventech Info Solutions, Hyderabad, India (Jan 2023-June 2023) CONTACT- https://www.linkedin.com/in/upen dhar1/ - Hyderabad, Telangana, 500081 CERTIFICATIONS Salesforce Certified Platform Developer1 (PD1) Salesforce Certified Administrator (SCA) SALESFORCE DEVELOPER INTERN TRAINEE Revolutionizing Caterpillar Financial Services with Salesforce expertise, our project streamlines financing operations. Through adept admin and development, we enhance efficiency, ensuring a seamless global financial management system for Caterpillar Inc. Our goal is to elevate Caterpillar's financial services through strategic Salesforce administration and development. RESPONSIBILITIES: • • Salesforce Certified Associate • TECHNICAL SKILLS • Skills: Apex classes, Triggers, Batch Apex, Schedule Apex, workflows, and Approval Process. • Web Languages: HTML, CSS, JavaScript • Web Services: Rest Api, Soap Api Programming Languages: C, Python. KEY SKILLS AND ABILITIES Strong interpersonal & communication skills Ability to work collaboratively as part of a team Problem Solving Leadership Meticulous attention to detail Excellent Organizational skills • • Managed user access in Salesforce through roles, public groups, and role hierarchies to ensure secure data handling. Configured data relationships using picklists, dependent picklists, lookup, and master-detail relationships. Designed and developed reports and dashboards for data visualization and analysis. Created queues and public groups to facilitate work sharing and automation among users. Utilized Force.com developer toolkit, including Apex classes, controllers, and triggers for custom business logic. Worked on background processing and asynchronous operations using Batch Apex, Schedule Apex, Queueable Apex, and Future Apex. Ensure data consistency and accuracy during data imports and exports. Environment: Workflow and Approvals, Custom Objects, Reports, Dashboards, Custom Tabs, Queues, Email Services, Salesforce.com Platform, Apex classes, Apex Triggers, Asynchronous Apex, Data Loader, HTML, CSS, JavaScript. EDUCATION MASTER OF SCIENCE IN INFORMATION AND COMMUNICATION TECHNOLOGY LA TROBE UNIVERSITY, MELBOURNE, AUSTRALIA DEC 2021 BACHELOR OF ENGINEERING COMMUNICATION ENGINEERING IN SATHYABAMA UNIVERSITY, CHENNAI, INDIA JUNE 2019 ELECTRONICS AND