Experienced Salesforce Admin and Developer in optimizing business processes and driving organizational success. Deep understanding of the Salesforce platform and proficiency in Salesforce administration tools, including user and data management, security, workflow automation, and reporting. Skilled in Apex, Visualforce, and Lightning components, with hands-on experience in designing and implementing custom applications, triggers, and workflows. Passionate about Lightning Aura Components and dedicated to staying updated with the latest Salesforce advancements. Passionate about Service Cloud, including case creation, assignment rules, Omni-Channel routing, live web chats, and entitlement management. Committed to delivering exceptional user experiences. Ready to contribute expertise and drive success in elevating Salesforce applications.