Unwana Paul

Unwana Paul

$25/hr
Operations Manager & Systems Architect | Building Scalable Workflows That Reduce Founder Dependency
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Uyo, Akwa Ibom, Nigeria
Experience:
5 years
About

I help businesses run more efficiently by improving workflows, removing bottlenecks, and bringing structure to how work gets done.

Whether you're an established team needing stronger operational systems or a growing business where execution feels scattered, I step in to streamline processes, improve coordination, and ensure things move forward without constant follow-up.

I’ve worked across clean energy, logistics, and service-based businesses managing operations, coordinating cross-functional teams, and optimizing performance.

Results:

→ Scaled logistics revenue from $10K → $93K

→ Reduced operational turnaround time from 35 days → 5 days

→ Cut operational/repair costs by 84% through workflow optimization

→ Reduced team escalations by 95% through improved systems and accountability

→ Improved execution consistency and cross-team coordination across 30–170+ staff

I support both:

• Teams that need a reliable Operations Manager to improve structure and performance

• Founders who need someone to take ownership of execution and reduce operational pressure

My focus is simple: make operations clear, efficient, and consistent.

From process optimization and workflow design to execution tracking, reporting, and performance systems, I build operations that run smoothly and scale effectively.

If you’re looking for someone who can step in, take ownership, and improve how your business operates I’d be glad to support.

Languages
Get your freelancer profile up and running. View the step by step guide to set up a freelancer profile so you can land your dream job.