Ugwu Chinenye Precious

UGWU CHINENYE PRECIOUS Enugu, Nigeria- --|….. PROFESSIONAL SUMMARY With extensive experience spanning business management, education, customer service, and project management, I have established a career defined by precision, leadership, and a strong focus on driving results. My role as an Audit Clerk sharpened my analytical acumen and attention to detail, while my time as a Teacher enhanced my ability to communicate effectively, mentor others, and manage complex organizational tasks. In addition, I have successfully led business operations, streamlined workflows, and provided top-tier customer support in IT and service industries. A strategic, handson leader, I excel at implementing process improvements, guiding cross-functional teams, and consistently meeting critical organizational objectives. I am eager to bring my broad expertise and unwavering commitment to operational excellence to an organization that values a proven, results-oriented professional with a track record of delivering measurable impact. SKILLS     Attention to Detail and Accuracy Project Management Data Analysis and Reporting Excellent Communication and Organisation  Teaching  Problem-solving  Adaptability and Flexibility  Proactive mindset  Software skills- Ms Word, PowerPoint, zoom, google Meet, presentation tools, ClickUp, Asana, Trello, Monday.com, CRM tools, Zapier, Slack.  Multitasking and Time Management  Collaboration and Teamwork WORK HISTORY 08/2023 to Present Google Contributor Nnamdi Azikiwe Stadium-Enugu  Efficiently answer and manage inquiry calls related to events and activities at Nnamdi Azikiwe Stadium, Enugu, providing accurate and timely information to customers.  Collaborate with the stadium manager to stay updated on the schedule and details of various activities, ensuring seamless communication between management and the public.  Facilitate the booking process by connecting callers with the stadium manager for space and hall reservations, enhancing customer satisfaction and streamlining event planning. 09/2023 to 12/2023 Office Practice Teacher Transekulu Girls Secondary School - Enugu  Delivered lessons on Office Practice to secondary school students, focusing on core topics such as administrative procedures, document handling, office technology, and communication skills.  Prepared engaging lesson plans aligned with the curriculum standards, incorporating interactive learning methods to enhance student participation and understanding.  Evaluated students' performance through assessments, tests, and assignments, providing constructive feedback to encourage improvement and also Organized classroom activities that promoted real-life office scenarios to help students grasp the practical applications of the subject.  Improved student performance through innovative teaching strategies, resulting in a 20% increase in test scores over the semester. 12/2016 to 08/2023 Business Manager Mmayie High Tech Ltd  Drove business expansion and diversified product lines through research and collaboration with management, introducing highly marketable ICT products and services, which led to a substantial 50% increase in overall sales income of the company.  Led and coordinated projects from inception to completion, delivering on time, within scope, and under budget while maintaining high-quality standards.  Developed and executed comprehensive business plans aligned with organizational goals and market trends to drive growth and profitability in the electronics and IT sectors.  Elevated the company's reputation as a premier seller of quality ICT products by skillfully sourcing and procuring top-tier products at cost-effective rates, thereby heightening customer attraction and increasing more sales.  Improved stock inventory accountability and reduced losses by meticulously maintaining accurate records of ordered and received products from suppliers.  Ensured efficient workflow, while also spearheading the development and execution of impactful business strategies and programs to fortify the company's resilience against competitors and ensure sustained success in challenging market conditions.  Led digital transformation initiatives, modernizing business operations and enhancing online brand visibility, thereby improving overall efficiency through technology integration.  Fostered a collaborative and innovative work environment by inspiring and guiding cross-functional teams toward achieving business objectives. 10/2015 to 10/2016 Audit Clerk 2 Enugu State College of Education and Technical  Entered financial data into accounting systems with precision, maintaining an organized and up-to-date financial database.  Maintained an organized filing system of financial records, ensuring accessibility for future reference and external audits.  Verified the accuracy of transactions, reconciling discrepancies, and providing solutions to inconsistencies.  Identified and corrected data entry errors, contributing to an overall 15% improvement in audit accuracy.  Assisted auditors in preparing comprehensive audit reports, summarizing key findings, and identifying potential areas for improvement EDUCATION 2023 Post Graduate Diploma in Education Abia State University 2013 Higher National Diploma in Cooperative Economics and Management Institute of Management and Technology - Enugu TRAINING AND CERTIFICATIONS      Teachers Registration Council of Nigeria - 2023 Digital Witch IT Support - 2024 Dexa Virtual Assistant – 2024 ALX AI Career Essentials – 2024 Dexa Project Management: Fundamentals and Beyound - 2024 to date